Q & A

 

    Q 1 )  Why should I provide my real email and phone number when I order ?

 … I don’t want spam..

    Q 2 )  Why didn’t I receive an e-mail confirmation when I made my order ?

             … That means your order didn’t complete well.

    Q 3 )  How will I know if my order has been shipped ?

             … We will send you email confirmation when order item(s) was delivered.

    Q 4 )  I put the wrong shipping address or made a mistake on my order. Can you change it ?

              … Yes. please correct it by email by the next day of ordered date.

    Q 5 )  Do you make custom orders ?

             … Yes.  Customs design order accepted.

                 Customer is responsible for any designs patent violation if any, and pay for designs mold

                 charges

     Q 6 )  Do you have an actual store I can come visit ?

              … No, only on-line store.

     Q 7)   How should I do it, if I forget the email which I registered as a member account ?

                ... Please contact customer service

      Q 8 ) How should I do it, if I forget my password ?

                ... Please click on "Member login" in "Forgot your password", enter your registered E-mail.

                    The system will automatically send a new password to your E-mail. and ask that you receive

                    mail, using the new one to log on again, change your habits password immediately after login.