Terms and Conditions
These Terms govern your use of the DailyBeautyJewel website, membership accounts, Google Sign-In, shopping cart, orders, payments, delivery, Rewards, coupons, and related services.
Important: These Terms are based primarily on the laws of Taiwan and preserve any mandatory consumer rights that cannot legally be excluded or limited in Taiwan, the European Union or European Economic Area, the United Kingdom, the United States, or another applicable jurisdiction. Mandatory law prevails to the extent of any conflict.
- 1. Scope and acceptance
- 2. Operator and contact details
- 3. Membership and account security
- 4. Google Sign-In and account linking
- 5. Products, pricing and availability
- 6. Orders and contract formation
- 7. Payment, currency and taxes
- 8. Shipping and international orders
- 9. Cancellation, returns, refunds and defects
- 10. Regional consumer rights
- 11. Rewards, coupons and promotions
- 12. Custom and wholesale orders
- 13. Prohibited conduct
- 14. Intellectual property
- 15. Third-party services
- 16. Liability and force majeure
- 17. Suspension and termination
- 18. Governing law and disputes
- 19. Changes and general terms
- 20. Contact us
1. Scope and acceptance
By browsing or using dailybeautyjewel.com, registering an account, using Google Sign-In, adding items to your cart, placing an order, or using related services, you acknowledge these Terms together with our Privacy & Cookie Policy, Shipping & Returns Policy, and any order conditions displayed at checkout.
If you do not agree, do not use membership, ordering, or other features that require acceptance. If you are below the age of legal majority where you live, a parent or legal guardian must consent to and supervise your use of the website.
These Terms primarily cover consumer purchases for personal or household use. Wholesale, resale, commercial procurement, or separately quoted custom work may be subject to additional written terms.
2. Operator and contact details
The website is operated by DailyBeautyJewel, an online jewelry business operating from Taiwan. Customer-service email: sales@dailybeautyjewel.com.
The registered legal business name, responsible person, business address, telephone number, and other identification required by applicable law should be read together with the latest company information, transaction page, electronic order records, or legally required business disclosures made available by the website.
3. Membership and account security
- You must provide accurate and contactable membership and order information and keep it reasonably current.
- You are responsible for protecting your password, Google account, devices, and login sessions. Activity completed through your account may be treated as activity authorised by you.
- Notify us promptly if you suspect unauthorised access, impersonation, or another security incident.
- You must not create or control multiple accounts to obtain duplicate new-member benefits, coupons, or Rewards.
- Deleting a membership account, unlinking Google, and deleting order or transaction data that must be retained by law are separate actions. We handle personal information under our Privacy & Cookie Policy and applicable law.
4. Google Sign-In and account linking
You may sign in with a website password or Google Sign-In. When you use Google Sign-In, we receive only the basic identity data needed to create or identify your membership account, as described in our Privacy & Cookie Policy.
- If the Google email address does not already exist on our website, a new membership account may be created automatically.
- If the same email already belongs to an existing member, we may require the existing website password before linking Google to that account.
- Linking Google does not create a second membership account and does not, by itself, issue another new-member benefit.
- Unlinking Google does not automatically delete your website membership, order history, or records that must legally be retained.
- Google services are provided by Google and remain subject to Google's own terms and policies.
5. Products, pricing and availability
- We take reasonable care to present accurate product images, materials, dimensions, weights, colours, and descriptions. Screens, lighting, manual measurements, and production batches may cause reasonable variations.
- Natural gemstones, pearls, minerals, and handcrafted products may have natural variations in texture, colour, shape, or finish. Natural variation is not automatically a defect, but this does not exclude rights relating to actual defects, misdescription, or lack of conformity.
- Prices, promotions, availability, and purchase limits may change before an order is accepted. Placing an item in the cart does not reserve stock.
- We may correct or cancel an order before final acceptance where there is an obvious pricing, technical, content, or inventory error, and will refund amounts already collected.
- Jewelry may contain small parts and is not intended for unsupervised use by young children. Discontinue use and seek appropriate advice if irritation or an allergic reaction occurs.
6. Orders and contract formation
Before submitting an order, review the products, quantity, price, discount, delivery region, recipient information, payment method, and other order details.
An automated order-received message acknowledges that we received your request; it does not necessarily mean that the order has been accepted. Unless mandatory law provides otherwise, the sales contract is formed when we confirm payment and expressly accept the order, or when the goods are dispatched.
We may decline or cancel an order for reasonable reasons including lack of stock, failed payment, an obvious pricing error, delivery restrictions, suspected fraud, sanctions or export restrictions, or a material system error. Amounts already collected will be returned as required by applicable law and the payment process.
Contact us promptly if you need to change or cancel an order. We will make reasonable efforts, but cannot guarantee a change or cancellation after payment review, packing, shipment creation, custom production, or dispatch has begun.
7. Payment, currency and taxes
- The website's final checkout and charge currency is generally TWD. Any display in another currency is normally an estimate; the actual exchange rate and banking charges are determined by your card issuer or payment provider.
- Payments may be processed by ECPay or another third-party payment provider. Full card or payment credentials may be collected and stored directly by the provider; we generally do not receive your complete card number.
- You must be authorised to use the selected payment method and provide accurate payment information.
- Applicable taxes are collected or displayed when legally required. Unless checkout expressly states otherwise, the recipient is generally responsible for import duties, import VAT or sales tax, customs-clearance fees, carrier advancement fees, and bank charges.
- Refund exchange rates, cross-border fees, and bank charges may differ from the original transaction. We will not deduct fees that applicable law prohibits us from deducting.
8. Shipping and international orders
- Available destinations, methods, shipping charges, and free-shipping thresholds are shown at checkout and in our Shipping & Returns Policy.
- We may select an appropriate convenience-store, domestic, or international carrier according to the destination and service availability. We do not promise that every international order will use one particular carrier.
- Processing and delivery times are estimates and may be affected by pre-orders, custom work, stock, payment review, holidays, weather, customs, carriers, or events outside reasonable control.
- You must provide complete and accurate recipient, telephone, country, and address information and cooperate with import, customs, or identity-verification requirements.
- Where permitted by law, costs caused by an incorrect address, refusal, non-collection, failure to clear customs, or inability to contact the recipient may be charged before re-delivery or deducted from an eligible refund.
- Risk of loss or damage passes when the goods are delivered to you or a person designated by you, subject to any different rule under mandatory law.
9. Cancellation, returns, refunds and defects
Return procedures are set out in our Shipping & Returns Policy. That policy does not restrict mandatory statutory rights.
9.1 General rules
- Please provide the order number, membership or order email, reason for the request, and photographs where an item is damaged, defective, incomplete, or incorrect.
- Contact us before sending goods back so that we can facilitate the return. A legally effective cancellation or withdrawal notice is not invalid merely because prior authorisation was not obtained.
- You may inspect goods only as reasonably necessary to establish their nature, characteristics, and function. Where permitted by law, a refund may be reduced for diminished value caused by handling beyond that necessary inspection.
- For a non-defective withdrawal, direct return costs may be borne by the consumer where this was clearly disclosed before purchase and the law permits it. We bear reasonable return costs for defective, damaged, or incorrect goods.
- Refunds are normally made to the original payment method. Standard delivery charges, express-delivery upgrades, coupons, and discounts are handled according to applicable law and the original order conditions.
9.2 Custom or personalised goods
A no-reason cancellation or return right may be limited only where the goods are genuinely made to your individual specifications or clearly personalised and applicable law permits the exception. Merely selecting a standard size, colour, chain length, or other standard website option does not automatically make an item custom. Rights relating to defects, misdescription, or other non-excludable remedies remain unaffected.
9.3 Defective, damaged, or incorrect goods
If goods arrive damaged, defective, incomplete, or different from the order, contact us promptly. Depending on the circumstances and applicable law, an appropriate remedy may include repair, replacement, price reduction, or refund.
10. Regional consumer rights
This section summarises key regional rights and does not replace the full law of your country. If mandatory local law provides greater protection, that law applies.
10.1 Consumers in Taiwan
Where Taiwan's rules for distance transactions apply, a consumer generally may rescind the contract within seven days after receiving the goods by returning them or giving written notice, without stating a reason or bearing expense, subject to reasonable exceptions prescribed by law. An exception depends on the actual nature of the goods and applicable law; we do not exclude all jewelry or all standard product options merely by labelling them “custom.”
10.2 Consumers in the European Union or European Economic Area
- Where mandatory law applies, online purchases normally carry a 14-day right of withdrawal beginning when the goods are received.
- Direct return costs for an ordinary withdrawal may be borne by the consumer if clearly disclosed before purchase and permitted by law. The seller bears the return cost for defective goods.
- Goods made to individual order or clearly personalised may be excluded from the 14-day withdrawal right.
- Goods that are defective or not as described may carry a minimum two-year statutory conformity guarantee and remedies such as free repair or replacement, price reduction, or refund.
10.3 Consumers in the United Kingdom
- Where UK mandatory distance-selling rules apply, consumers normally may notify cancellation within 14 days after delivery and then have a further 14 days to return the goods.
- Refund and remedy rights for faulty or misdescribed goods remain governed by mandatory UK consumer law.
- Clearly personalised goods or goods made to the consumer's specifications may fall within a statutory exception.
10.4 Consumers in the United States
- Voluntary returns of non-defective goods are governed by our published Shipping & Returns Policy and applicable state law.
- We will have a reasonable basis for stated shipping times. If we cannot ship within a promised time, we will provide delay information and, where required, seek consent to the delay or offer cancellation and a refund.
- Nothing in these Terms limits rights under applicable law concerning undelivered, defective, misdescribed, unauthorised, or otherwise protected transactions, including legally available payment-card dispute rights.
10.5 Consumers in other jurisdictions
You retain any consumer rights that cannot legally be excluded or limited in the country or region whose mandatory law applies. Contact us promptly within the applicable period so that we can confirm the appropriate process.
10.6 Model withdrawal notice for EU, EEA, and UK consumers
You may use the following wording to notify us of withdrawal. Use of this format is optional:
To: DailyBeautyJewel (sales@dailybeautyjewel.com)
I/We hereby give notice that I/We withdraw from the contract of sale for the following goods:
Order number:
Goods:
Ordered on / received on:
Consumer name:
Consumer address:
Date:
11. Rewards, coupons and promotions
- Rewards tiers, qualifying spend, coupon issuance, and promotional rules are governed by the conditions displayed on the website at the relevant time.
- Cancelled, refunded, charged-back, fraudulent, or incomplete transactions may be excluded from qualifying spend or deducted from accumulated spend and related benefits.
- Coupons may have expiry dates, eligible products, minimum spend, delivery restrictions, and combination rules. Eligibility shown at checkout controls the specific order.
- Coupons, Rewards, and membership benefits are not cash, may not be sold or transferred, and may not be obtained through abuse.
- A genuine new-member benefit is generally available only once per actual user. Linking Google to an existing member does not issue another new-member benefit.
- Where there is reasonable evidence of multiple-account abuse, exploitation, automated activity, or fraud, we may cancel related benefits or restrict the account after reasonable review, without affecting statutory consumer rights.
- Material changes to Rewards or promotional rules will be announced or notified in a reasonable manner where required.
12. Custom and wholesale orders
Custom-made, made-to-specification, design-development, bulk, or wholesale orders are subject to the separately confirmed quotation, specifications, samples, lead time, deposit, revision limits, intellectual-property terms, and cancellation conditions.
If you supply artwork, trademarks, wording, or other material, you must have the legal right to use it and must not request goods that clearly infringe third-party rights or violate law. We remain responsible for the legality of design elements supplied by us and do not use a blanket clause to transfer all design responsibility to you.
13. Prohibited conduct
You must not:
- impersonate another person or misuse another person's payment details or account;
- use the website for fraud, money laundering, sanctions evasion, illegal resale, or another unlawful purpose;
- interfere with or bypass website security, login, payment, coupon, or Rewards controls;
- use bots or automated tools for mass scraping, purchasing, account creation, or promotion abuse;
- upload malware, infringing content, or material that interferes with the website or another user; or
- copy website data for commercial use without permission.
14. Intellectual property
Unless otherwise stated, the brand, logos, product designs, images, text, layout, software, data, and other website content are owned by DailyBeautyJewel or used with permission. They may not be reproduced, adapted, distributed, publicly displayed, scraped, or commercially exploited without prior written permission.
These Terms do not transfer intellectual-property rights to you and do not restrict fair use or another right that applicable law does not permit us to exclude.
15. Third-party services
The website may use Google Sign-In, ECPay, shipping carriers, hosting providers, or other third-party services. Their own terms and privacy policies may apply.
We take reasonable steps when selecting and managing necessary providers, but cannot unconditionally guarantee matters entirely controlled by a third party, such as a provider outage, bank review, customs decision, or carrier delay. This does not remove liability that applicable law places on us.
16. Liability and force majeure
To the extent permitted by law, we are not liable without limit for delay caused by events outside reasonable control, including network disruption, natural disaster, war, epidemic, strike, government action, sanctions, customs, carriers, or third-party system failure. We will take reasonable steps to notify and assist affected customers.
No limitation applies where liability cannot legally be excluded or limited, including fraud, wilful misconduct, gross negligence, death or personal injury, product safety, statutory conformity remedies, or mandatory consumer rights.
General jewelry-care or materials information is not medical advice. If you have metal allergies or another health concern, seek appropriate professional advice.
17. Suspension and termination
Where there is reasonable evidence of unauthorised access, fraud, promotion abuse, unlawful activity, or a threat to website security, we may take proportionate steps such as suspending login, restricting benefits, cancelling an order not yet accepted, or terminating an account.
Suspension or termination does not extinguish obligations concerning accepted orders, refunds, personal information, consumer protection, or other rights that must continue by law.
18. Governing law and disputes
These Terms are generally governed by the laws of the Republic of China (Taiwan). Please first contact us through Contact Us or sales@dailybeautyjewel.com; we will try in good faith to resolve the issue.
Where court proceedings are necessary, either party may use a court with lawful jurisdiction. These Terms do not deprive a consumer of jurisdiction, complaint, withdrawal, conformity, refund, or other rights available under the mandatory law of the consumer's place of residence or another applicable jurisdiction.
19. Changes and general terms
- We may update these Terms to reflect service, legal, or operational changes and will show the latest date. Material changes will be notified in a reasonable manner where required.
- An order will generally be governed by the version reasonably available when the order was submitted, unless law or a separate agreement provides otherwise.
- If one provision is invalid or unenforceable, the remaining provisions continue to apply.
- A delay in exercising a right does not permanently waive that right.
- The English and Traditional Chinese versions are intended to have the same meaning. Any difference will be interpreted reasonably in light of the transaction, the interpretation more favourable to the consumer where legally required, and applicable mandatory law.
20. Contact us
For questions about these Terms, orders, returns, Google account linking, Rewards, or a consumer dispute, use Contact Us or email sales@dailybeautyjewel.com.
